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Can i return an item that is defective or that i don’t like ?

Yes, If you receive the product and it’s broken or defective, contact us via email at and provide us with your ship-to name, the email address used to place the order, and order number.

How long do I have to return something?

All customers have the ability to return anything within 14 days of receiving your order. Unfortunately after the 14 days, no returns/exchange will be accepted.

What should I do if I receive the wrong item(s)?

If you have received an incorrect item contact us via email at  provide your name, order number, and which item(s) you are missing. We'll make certain the issue is resolved for you!



Step 1: Complete your application on our portal  Branded return portal . Print the return label.
Step 2: Put the items to return in the same or similar package. If it's for an exchange, make sure to write on a piece of paper what item are you exchanging it for so that we can process your exchange faster.
Step 3: Seal the package and tape the return label to the outside of the Poly-mailer/Package.
Step 4: Drop it off at the nearest USPS location.
Step 5: Send us an email to confirm.

Once we receive & check in the returned items, we will notify you by email and apply any changes including a refund/exchange.